EOB Processing
The Payment Arrived.Now Somebody Has to Type It In.
Explanation of benefits documents come back as paper, PDFs and portal downloads. Every line has to be read, matched to the right claim and posted.
VixisEOB™ reads them, connects each one back to the claim it belongs to, and turns it into posting and follow up work your team reviews and approves.
- U.S.-Based
- Zero Outsourcing
- 24/7 Support
Free trial: 25 pages, one time. No credit card required. Scan your own EOBs end to end — reading, review, posting tasks and denial workbooks. A business associate agreement is part of setting the account up, because the trial runs your own EOBs.
Swipe the screen to see the whole workspace.
Posting Is the Quiet Bottleneck Nobody Budgets For.
It arrives in every format
Paper in the mail, PDFs by email, downloads from a payer portal. Each one looks different and none of them lines up with the others.
Matching is the slow part
Finding which claim a line belongs to takes longer than entering it, especially when one document covers several patients and dates.
The partial payments hide
An amount that came in lower than expected looks like a payment, not a problem, so it gets posted and never questioned.
It is always behind something
Posting competes with the phone, the schedule and the claims going out, so it slips to whenever there is a gap.
And it holds up everything after it
Patient balances, follow up on what was underpaid and any appeal all wait on the posting being done.
That is why we built VixisEOB™: not to take your people out of the loop, but to stop them typing what a machine can read.
What VixisEOB™ Actually Does.
Everything below is visible in the workspace above. It is the whole of what the solution does, not a selection from a longer list.
Captures the document
Scanned paper, a PDF or a portal download all end up in the same place, in one organized queue.
Reads the line detail
The engine pulls out the patient, the dates, the charges, what was allowed, what was paid and what was adjusted.
Matches it to the claim
Each line is connected back to the claim it belongs to, which is the part that normally takes the longest.
Separates ready from uncertain
Items it can account for sit in a ready to post queue. Anything it cannot is held for review rather than guessed at.
Turns the rest into tasks
An underpayment, an adjustment that needs a look or a denial becomes a tracked task instead of a note somebody meant to write.
Keeps the document attached
The original stays with the claim, so the next person to ask what happened can see it rather than hunt for it.
What it is not: it is not a clearinghouse, it does not submit claims, and it does not decide what a payer should have paid. It reads what came back and organizes the work that follows.
From the Envelope to the Posted Payment.
Six steps, and a person signs off before anything lands on an account.
- Capture
- Read
- Match to the claim
- Review
- Post
- Follow up
The review step is not a formality and it is not optional. It is where your team confirms what the engine read, and it is the reason the step after it can be trusted.
A Machine Can Read It. It Should Not Post It Alone.
Extraction is confident most of the time and wrong some of the time, and an EOB posted wrong is worse than one posted late: it closes a balance that should have been worked. So VixisEOB™ is built to hand over rather than push through.
The workspace says it on its own screen: where confidence is low, the item waits for a person. Your team stops typing documents and starts checking them, which is a different job.
And the people doing the checking are a U.S.-based CareVixis team working your account, not a queue in another time zone.
- U.S.-Based
- Zero Outsourcing
- 24/7 Support
You Do Not Have to Move Systems to Use It.
If your practice management system is where payments get posted, that does not change. For practices on another system, VixisEOB™ produces organized posting instructions and task tracking instead, so the reading and the matching still get done for you.
- Keep the system your team already knows
- Organized posting instructions where we do not post directly
- The matched claim and the original document, together
- Underpayments and denials tracked as work, not as notes
- Your practice’s name on anything a patient sees
- U.S.-based people and U.S. data centers, with zero outsourcing
It is also one part of a connected revenue solution rather than a tool on its own: what VixisEOB™ posts is what VixisIQ™ reports on, and what it flags is what VixisTrace™ chases.
VixisIQ™: see your revenue clearly → VixisTrace™: find out why you were not paid → How the whole thing fits together →
And What We Will Not Put a Number On.
Being clear about this is part of the job. If a vendor quotes you a figure for any of it, ask what it was measured on.
CareVixis publishes no accuracy rate for what the engine reads, no figure for documents processed, no posting turnaround time and no claim about staff time or cost. What any of those would be for your practice depends on your payers, your document mix and how your posting works today, and we would rather look at that with you than print an average.
We also do not describe this as eliminating manual work. It changes the work: your team reviews and approves instead of transcribing, and anything the engine is unsure of goes to a person on purpose.
Nothing here is legal, coding or billing advice, and nothing on this page is a guarantee of payment. A payer decides what it pays.
How CareVixis pricing works → How we handle patient information →
Tell Us How Your Payments Come Back.
Paper, PDFs, portals or a mix, and whoever posts them today. We will tell you plainly what VixisEOB™ would take off your team and what would still need a person.
- U.S.-Based
- Zero Outsourcing
- 24/7 Support
Free trial: 25 pages, one time. No credit card required. Scan your own EOBs end to end — reading, review, posting tasks and denial workbooks. A business associate agreement is part of setting the account up, because the trial runs your own EOBs.
Read the modeled EOB posting case study →
The chat window did not open. Use the button above to tell us what you need help with, or the chat launcher at the bottom right of the page.